Home News Sun Life Group Benefits Clients Now Have Access to the Lumino Health Virtual Care EAP Service

Sun Life Group Benefits Clients Now Have Access to the Lumino Health Virtual Care EAP Service

Sun Life Group Benefits Clients Now Have Access to the Lumino Health Virtual Care EAP Service

Sun Life’s Group Benefits is rolling out a new Employee Assistance Program (EAP) to its Clients throughout Canada. The new EAP platform available on Lumino Health Virtual Care, gives Sun Life’s plan members fast and confidential support. Lumino Health Virtual Care is powered by Dialogue, Canada’s premier virtual healthcare and wellness platform. Within minutes members can download the app and connect to a variety of health and well-being resources and professionals.

“Lumino Health Virtual Care EAP is an all-in-one solution to help Canadians get immediate access to support. We want to provide our members with the help they need, when they need it. Today’s announcement means help is just a few clicks away,” said Marie-Chantal Côté, Senior Vice-President, Group Benefits, Sun Life Canada. “Launching EAP through Lumino Health Virtual Care is another way of making the continuation of care easier and more accessible.”

EAP services are available through workplace benefits plans. The service is available 24/7 and provides support across a range of areas including:

  • Stress & Wellness services including support for depression, anxiety, grief and burnout;
  • Work & Career services including professional development and work-life balance;
  • Legal & Financial services including assisting with debt management and divorce;
  • Family & Relationship services including parenting support, couples coaching, and eldercare navigation.

“EAP services are important to help people navigate life’s difficult moments,” said Cherif Habib, Chief Executive Officer, Dialogue. “When people are in need, they’re looking to get support as quickly as possible. This virtual tool allows members to get a personalized assessment within minutes and an appointment with a mental health professional within 24 hours.”

As part of their EAP service, members have access to online cognitive behavioural therapy (iCBT). The program offers a series of interactive, self-care toolkits. They are clinically proven to support mental health disorders, including anxiety and depression.

A new Stress Management and Well-Being program is also now available through Lumino Health Virtual Care. This add-on service leverages the dedicated care team and resources from Dialogue. The program offers additional mental health services to members, including access to psychologists, psychotherapists, and mental health specialists. Through the app, members complete a brief online stress test. They are then connected with a mental health specialist for an initial assessment and receive a personalized care plan. Based on their needs, members are matched to an appropriate practitioner, with access to unlimited sessions until remission.

Lumino Health Virtual Care’s suite of services provides an integrated approach to healthcare. Members can use one platform to meet many of their health and wellness needs.

Eskalera, a Startup Led by Goldman Sachs’ Former HR Head Has Launched a Diversity and Inclusion Index

Eskalera, a technology startup led by Goldman Sachs former human resources head Dane Holmes, has launched an index to measure corporate diversity and inclusiveness,...

HSBC to Remove 35,000 Jobs Amidst Covid-19 Crises

HSBC Holdings Plc has restarted cutting as many as 35,000 jobs, three months after the coronavirus outbreak forced it to pause a long-awaited overhaul...

Genpact Offers Its Internal Skill Training Program Globally for Everyone

Genpact has announced Adapt and Rise, a role-based online learning platform that leverages Genpact's expertise honed from delivering real-world change for hundreds of clients....

San-Francisco Based Learning Platform Degreed Has Raised $32 Million in New Funding

The upskilling platform, Degreed, has announced $32 million in new funding in direct response to overwhelming demand for better skill insights, talent mobility, and...

Research Shows the Implications of Workplace Layouts on Employee Productivity and Overall Performance

As some workplaces prepare for the gradual return of employees and overhaul office layouts and seating plans, research has shown this could also have...

Employee Concierge ‘Back Technologies’ Integrates Automation Into Internal HR and Other Support Tasks

Companies are under increasing pressure to automate workflows and digitally service their employees, particularly in light of trends toward remote work. It takes an...

HR Strategies to Help Your Business Navigate the New ‘Normal’

No business is immune to the massive changes resulting from the health crisis. Organizations have proven themselves to be agile, and employees have demonstrated...

The Importance Of Diversity And Inclusion In HR, Hiring, Talent Management: Thoughts From A Top Expert

Michael C. Hyter is one of today’s best-known experts on inclusion and diversity and the author of The Power of Choice: Embracing Efficacy to Drive Your Career and The...

HR Expert Highlights Actionable Steps to ‘Make Real Change’ Against Racism in Your Workplace

Kyra Leigh Sutton, Ph.D., is a faculty member at the Rutgers University School of Management and Labor Relations, where she teaches human resources courses...

Adidas Employees Want Company to Investigate HR Chief for Response to Racial Issues

A group of Adidas employees from around the globe is asking the company to investigate its chief human resources officer, as part of a...