A survey conducted by the Japan Productivity Center has focused on how the Japanese workforce is experiencing ‘telework fatigue’ based on the number of people switching from working fully remote. The trend is emerging because collectively, the Japanese are finding it an issue to work efficiently from home. As the government has asked the Japanese employees to work from home under the latest COVID-19 state of emergency, employees are still complaining of low work satisfaction. They feel teleworking is an extra toll on their workload, and is reducing employee satisfaction.
The survey was conducted by the Japan Productivity Center on 5th and 6th July 2021 and around 1,100 people from the Japanese workforce were surveyed regarding their work structures. About 20.4% of those surveyed worked remotely at least some time of their week, just a little more than the previous figure of 19.2%. Out of these figures for teleworkers, the proportion of people working completely remotely for their jobs stood exactly at 11.6%. In April, the percentage of employees working fully remotely was 18.5%. The survey began in May 2020, and the percentage of employees working fully remotely was the lowest in the latest survey.
The survey in April revealed the percentage of employees who telework, who also started working at an office for at least three or four days a week, stood at 28.4%. Whereas, the latest survey saw a rise in the percentage of employees willing to work at least three or four days a week in the office, standing at 34.4%. Even the percentage of employees who go to the office at least five days a week grew from 20.4% in April to 23.2% in the latest survey. The percentage of employees who believed that their productive efficiency improved with remote work, reduced from 15.5% in April to 13.4% in the latest survey. In relation to these figures, 13.4% of responders who work remotely said that their work and productive efficiency decreases in the latest survey, significantly up from 8.3% of employees who thought the same in April.
The percentage of employees who are satisfied with working from home also dropped from 27.1% to 25.4%, while those who are totally satisfied or somewhat satisfied dropped from 75.7% to 70.2% in the latest survey. The numbers from the survey all point towards one direction, that the Japanese workforce is unhappy and tired from teleworking, which is directly affecting their working efficiency. However, teleworking is the only option for the country amidst the emergency situation of rising COVID-19 cases.