Home News Amazon Warehouse Workers Suffer Serious Injuries at Twice the Rate of Rivals

Amazon Warehouse Workers Suffer Serious Injuries at Twice the Rate of Rivals

Amazon Warehouse Workers Suffer Serious Injuries at Twice the Rate of Rivals

Amazon warehouse workers in the U.S. suffered serious injuries at twice the rate of rival companies in 2021, according to a new study.

There were 6.8 serious injuries for every 100 Amazon warehouse workers. That’s more than twice the rate of all other employers in the warehouse industry, which had 3.3 serious injuries per 100 workers, the Strategic Organizing Center said in a report released Tuesday.

The SOC, which is a coalition of labor unions including the International Brotherhood of Teamsters and the Service Employees International Union, analyzed data Amazon submitted to the Occupational Safety and Health Administration about its warehouses in 2021.

Even as Amazon set its sights on improving workplace safety, including a pledge to become “Earth’s Safest Place to Work,” injuries at its U.S. warehouses increased between 2020 and 2021.

Amazon reported approximately 38,300 total injuries at its U.S. facilities in 2021, up about 20% from 27,100 injuries in 2020. The vast majority of injuries in 2021 were categorized as serious, or injuries “where workers were hurt so badly that they were either unable to perform their regular job functions (light duty) or forced to miss work entirely (lost time),” according to the report.

Amazon was responsible for a “staggering” amount of worker injuries in the U.S., the report found. In 2021, Amazon accounted for almost half of all injuries in the industry, while making up a third of all U.S. warehouse workers.

In a statement, Amazon spokesperson Kelly Nantel pointed to the company’s pandemic-induced hiring spree as one catalyst behind the increase in recordable injuries between 2020 and 2021. Amazon’s recordable injury rate last year dropped roughly 13% compared to 2019, Nantel added.

“While we still have more work to do and won’t be satisfied until we are excellent when it comes to safety, we continue to make measurable improvements in reducing injuries and keeping employees safe, and appreciate the work from all of our employees and safety teams who are contributing to this effort,” Nantel said in a statement.

In January, Amazon disclosed it spent $300 million on worker safety improvements in 2021. It said the rate of employees who missed work due to a workplace injury dropped by 43% in 2020 from the prior year.

Still, Amazon has faced pressure from lawmakers and its own employees to address the breakneck pace of work inside its warehouses. Last fall, California’s state Senate passed a landmark bill aimed at curbing Amazon’s use of productivity quotas in its facilities.

Warehouse and delivery workers have routinely spoken out against the company, arguing its “customer obsession” and focus on speedy delivery have created an unsafe working environment. They’ve claimed the pace of work doesn’t allow for adequate breaks and bathroom time.

Those concerns have come into greater focus as unionization efforts have ramped up at Amazon warehouses. This month, Amazon workers on New York’s Staten Island voted to form the first union at an Amazon warehouse. The union has called for Amazon to put in place “more reasonable” productivity rates in the warehouse, among other demands.

Last year, Amazon founder Jeff Bezos laid out a vision for improving the company’s workplace safety, acknowledging it needed “a better vision for our employees’ success.” Amazon also launched a series of wellness programs, with the aim of cutting recordable incident rates by 50% by 2025.

Eskalera, a Startup Led by Goldman Sachs’ Former HR Head Has Launched a Diversity and Inclusion Index

Eskalera, a technology startup led by Goldman Sachs former human resources head Dane Holmes, has launched an index to measure corporate diversity and inclusiveness,...

HSBC to Remove 35,000 Jobs Amidst Covid-19 Crises

HSBC Holdings Plc has restarted cutting as many as 35,000 jobs, three months after the coronavirus outbreak forced it to pause a long-awaited overhaul...

Genpact Offers Its Internal Skill Training Program Globally for Everyone

Genpact has announced Adapt and Rise, a role-based online learning platform that leverages Genpact's expertise honed from delivering real-world change for hundreds of clients....

San-Francisco Based Learning Platform Degreed Has Raised $32 Million in New Funding

The upskilling platform, Degreed, has announced $32 million in new funding in direct response to overwhelming demand for better skill insights, talent mobility, and...

Research Shows the Implications of Workplace Layouts on Employee Productivity and Overall Performance

As some workplaces prepare for the gradual return of employees and overhaul office layouts and seating plans, research has shown this could also have...

Employee Concierge ‘Back Technologies’ Integrates Automation Into Internal HR and Other Support Tasks

Companies are under increasing pressure to automate workflows and digitally service their employees, particularly in light of trends toward remote work. It takes an...

HR Strategies to Help Your Business Navigate the New ‘Normal’

No business is immune to the massive changes resulting from the health crisis. Organizations have proven themselves to be agile, and employees have demonstrated...

The Importance Of Diversity And Inclusion In HR, Hiring, Talent Management: Thoughts From A Top Expert

Michael C. Hyter is one of today’s best-known experts on inclusion and diversity and the author of The Power of Choice: Embracing Efficacy to Drive Your Career and The...

HR Expert Highlights Actionable Steps to ‘Make Real Change’ Against Racism in Your Workplace

Kyra Leigh Sutton, Ph.D., is a faculty member at the Rutgers University School of Management and Labor Relations, where she teaches human resources courses...

Adidas Employees Want Company to Investigate HR Chief for Response to Racial Issues

A group of Adidas employees from around the globe is asking the company to investigate its chief human resources officer, as part of a...