Customer Service

Latest Resources

Salesforce Insight Into Fostering Higher Customer Engagement and Satisfaction

Keep your customers connected, engaged and satisfied in the “New Normal”.

The Experience Equation: How Happy Employees And Customers Accelerate Growth

The Forbes Insights report looks into the amalgamation of Employee Experience and Customer Experience to attain greater revenue.

Six Reasons Customers Hate Your Live Chat and How to Fix It

Here are modern customer service solutions provided by Khoros to fix six key issues customers have with live chat. Get this eBook to read further.