Role of Non-Humans in Human Resources

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What humans once perceived to be their only space is gradually getting acquired by machines. Yes, we are talking about trending technologies that are getting adopted at speed and scale. From recruitment to exit management, today’s HRs have access to all kinds of tools that will make the task fast and easy. So, does that mean all the functions of HR leaders will be overtaken by AI and ML?

HR is one of the most coveted jobs in the world. If you are doing the job of estimating every employee’s worth, your role is above others by default. 

ALSO READ: Coronavirus: 5 Quick Amendments Every HR Must Do During a Crisis

Over the decades, the functions of HR have been deemed highly integral and unparalleled, until recently. Today, most of the repetitive tasks of human resources and administration are taken care of by the software. And, Covid-19 has worked like the greatest catalyst. Even organizations that were initially skeptical about going digital had no choice left. When the pandemic forced the workforce to stay at home, companies had no options left apart from relying on machines. 

Regardless, AI and machine learning have helped achieve more complex tasks than before. 

Does that mean companies will give more power to machines than humans? Let’s dig. 

AI and ML are the core focus

Much of HR workloads will reduce, thanks to intelligent tools and applications. All kinds of repetitive and manual jobs will automate.

The working environment is observing a drastic transformation where computer programs are replacing a human’s expert eye. 

Organizations prefer a machine over a human for all kinds of basic input jobs. Machines allow quick upload and retrieval of such information.

Another advantage is accessing them in real-time. One can easily access unique information about various aspects of the administration through applications installed on their PC or mobile. 

A talent management or a recruitment software that captures data of employees are increasing their scope to offer more than what they were capable of. Much data is captured daily on areas related to performance, learning, productivity, and well-being of the employees. Today’s applications are capable of generating insights to quickly analyze the changing scenario. 

HR leaders are critical to an organization’s health, but today, so are HR tech trends. 

Attributes of Machine in complex situations

Will a machine ever be able to manage diversity, mental health, and other challenging situations like HR leaders deal with now?

It will not surprise us if you ask if HR tech tools will be involved in hiring and firing. 

The strategic reasoning that goes while understanding the capacities of your employees has always been the domain of humans. Substituting it by a piece of technology seems too far-fetched.

According to Ann Hurley, global HR head of a renowned firm, “This is a deeply human aspect of the HR role and not something that can be substituted by a piece of technology.” 

So, what is the future like?

HR is a highly human role as compared to other roles in any organization.

Technology may evolve to various manifolds, but they will only be as great as the programmers who wrote the code.

What HR tech will be greatly helpful in, is making the right decision and creating a positive impact overall. 

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