Meet 2020’s Game Changing CHROs

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Suraj is a passionate blogger who writes for a global audience. His writings can be inspired from a myriad of topics to anything distinguishable that keeps a reader hooked. He has written for many websites and also been showcased as a guest author. Suraj lives in India right now.

Before the pandemic, HR was an important part of your organization. Today, HR is an invincible part of your organization. The way they juggle the crisis, remote work, digital transformation, and an array of various other concerns is unbelievably impressive. If your HR department has pulled such strings, imagine what would be the might of the most influential HR leaders of the world. To quench this thirst of information, here is a list of 2020’s game changing CHROs (Chief Human Resources Officers).

ALSO READ: What HRs Must Do About Employees Returning From Furlough


Meet the woman behind Amazon’s explosive growth in the last few years. Galetti has quietly been one of the most influential figures in the HR industry. She is the only one in the S-Team, which is a group of 18 members that directly report to CEO Jeff Bezos. 

Imagine managing a workforce of 647,000 employees all over the world – which is 50% more than the numbers employed by Alphabet, Apple, Facebook, and Microsoft combined. And how does she manage a workforce so humongous? “I’m looking for ways to remove the barriers, fix the defects, and enable self-service,” she says.


Managing the world’s largest retailers priorities isn’t easy, but Donna does it with the utmost perfection every day.  A native of Ottawa, this Executive Vice President and Chief People Officer at Walmart, has led the company superbly through the Corona Pandemic, Black Lives Matter campaign, and the economic crisis. 


Felicia’s first interaction with Ford was at the age of 20, when she did an internship. With two of her earlier generations already in the automotive industry, she makes a worthy candidate to continue the legacy. 

Felicia has led the company through some of the most tumultuous times and most recently during the pandemic. Her plans and strategies have led to a remarkable turnaround for Ford Motors in recent times. 


Tracy excels in change management and has been one of the leading figures in the industry. The way she manages the “heritage” of an 81-year-old company speaks volume about her experience, skills, and fresh thinking. Keogh has helped transform HP in various levels ever since she joined in 2011. She is one of those rare CHROs who has completely overhauled the company’s process ever since she took office. For instance, she changed HR processes, renamed titles, modified compensations structure, implemented new social learning platforms and a new onboarding technology. 


From diversity to empathy, Francine leads at qualities that make HR leaders the true leader of human resources. Her decisions during the pandemic have led CISCO to come up with many initiatives that helped the workforce as well as the people in general. Her focus on a value-driven corporate culture has helped see the birth of many innovative concepts in the world of HR. She sees employee motivation as the key to a company’s success and suggests the same to the rest of the HRs of the world. 

If you think we have missed any other influential CHRO in the list here, feel free to talk about them in the comments section. 



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