Impact of Technology on HR in the New Work Era

Must read

Microsoft’s Customer Experience Playbook

Here are 3 pillars of having a strategic framework for customer experience transformation. Download to know more.

Delivering Personalized Experiences in Times of Change

Deliver personalized experiences and foster higher customer engagement with Microsoft Dynamics 365. Access this eBook to know more!

Reimagine The Way You Work With Microsoft 365 Today

69% of workers spend up to 60 minutes a day switching between apps—up to 32 wasted days a year. Download the white paper to learn more.

The IT Roadmap for Digital Business Transformation

Today we all have a roadmap to successful digital business transformation, but does yours lay a solid foundation for a smooth transition?
Smriti Rajan comes from a political science and literature background, having an immense passion for writing across varied topics. She has written several articles and blogs for diverse audiences worldwide. She has produced several research publications, policy frameworks, and opinion pieces for think tanks, government institutions and corporates. Alongside this, she writes for a large Fortune 500 clientele and is a key contributing writer for Wikistrat on their EMEA desk. Currently, she resides in India.

Both HR departments and business leaders are witnessing the impact of technology on HR – a trend that seems to be growing at an exponential rate. According to business consulting firm Grand View Research, by 2025, the market for HR technology will be worth an estimated $30 billion, with a growth rate of 11%.

Let’s see how technology impacts HR in multiple ways. 

HR Workflow Tools  

The impact of technology on HR is evident not only when executives make workforce-related decisions, but also on how HR itself does its job. For example, companies such as Workday or SAP SuccessFactors provide workflows.

Moreover, digital HR tools help firms build out their organizational chart and accountability structure as well as build, maintain and track projects. 

Businesses are trying new ways to build procedures by leveraging intelligent technologies like AI and machine learning. Over the next few years, more organizations will adopt the best HR practices and tools with the integration of new innovative technologies. 

HR Process Automation

HR technology has also automated some of the labor-intensive paperwork and freed up HR professionals to take on more strategic and important work. Not only does HR technology streamline internal processes, but it also provides employees with easy digital access to benefits, payroll, retirement accounts, and learning tools. 

HR handles job postings, candidate screenings, onboarding, company benefits, performance tracking, offboarding and more. When a company scales, has multiple locations or works remotely- it’s impossible to survive without automation.

Digital HR tools help firms build out their organizational chart and accountability structure as well as build, maintain and track projects. 

HR automation offers several benefits including helping to reduce printing and physical storage costs while offering convenient access to online files at any time and from anywhere. 

User-Friendly Analytics

With an increasing number of user-friendly technology systems on the market, HR teams and business leaders have greater power to assess what is working and what is not. 

HR technology has enabled the democratization of data, said Mirco Gros, assistant vice president of talent management at telecommunications company RingCentral.  He further said that complex information and analytics no longer rest solely in the hands of data scientists.  Hence, decision-makers themselves can now directly access the data they need.

With user-friendly analytics, not only can HR get better insight easily but also business leaders can.  

Revamping Workplaces

As the world of work changes, the workplace also needs to transform. The new work environment necessitates workplaces that are flexible, collaborative, and well-connected. Employees now primarily use digital technologies and devices to carry out knowledge-intensive work from anywhere and everywhere. 

Increasing numbers of employees are now dependent on these digital devices and collaborative technology tools to carry out non-routine tasks. They rely on social interaction, collaboration, and creativity to do their jobs. 

Over the years, routine jobs became less common, primarily because of increasing automation and digitalization of entire HR operations and processes. 

Technological developments such as big data, cloud computing, IoT, robotics, AI, and immersive communications are likely to have a significant impact on the new world of work. These trends are likely to become even more marked in the coming months and years, driven by the exponential growth in digital technologies. 

A successful transformation to a modern workplace should integrate multiple dimensions of the workplace ecosystem. These include not only the physical workplace but also talent and technology that enable employee performance and cultivate engagement for employee satisfaction. 

Image Courtesy: Google
Image Courtesy: Google

Engagement and Collaboration 

Digital technologies are central to modern-day workplaces, especially in this era of remote working. Digital platforms enable managers to develop trust, collaborate and drive team performance. The effectiveness of a new economy workplace depends on two main factors. First, the availability of digital devices like laptops and smartphones, along with secure external access to all company data, information, and processes, essential to work independently from any remote location. Second, the employees need additional tools and software that foster engagement, promoting virtual collaboration. Hence, when it comes to virtual meetings, secure tools offer unified communication and collaboration platforms that combine workplace chat, video meetings, file storage, application integration, and more. 

ALSO READ:14 Interesting Ways to Celebrate Work Anniversaries in 2021

To sum up, the future of any HR department is connected to technological advancement and the challenges it offers for innovators inside and outside the industry to create and redesign the workplace and employee experience. 


More articles


Please enter your comment!
Please enter your name here

Latest article

Know What Great Managers Do Differently?

Effective management can be learned with good training. This is the point where great bosses are always a part of a great management process.

4 Most Impactful HR Mistakes to AVOID at All Costs

We are listing out 4 of the most impactful HR mistakes here. The question is, are you interested to find out if your organization...

How to Have an Honest Mental Health Conversation With Your Boss?

Breaking the stigma around mental health in the workplace is important. And breaking this stigma starts with leadership. Read this blog for some tips to help you get the conversation going.

8 Tips for WFH Productivity in 2021

When you work from home, you're less likely to leave the house and engage in regular activities. Here are the 8 tips that will maximize your WFH productivity in 2021. 

How AI Can Help Promote Employee Mental Health

Today, the spotlight is on employee health and well-being. Read on to explore how AI is helping HR to promote employee mental health.