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Charting an unexpected territory during COVID-19, HR leaders around the world displayed the extraordinary amounts of talents they possess and why it is time to consider them as essential workers. As pandemic continues to impact businesses, HR issues and expectations are on the rise. Based on a Paychex survey, we will explore how it is affecting the workforce right now. 

When workers go remote, organizations manage with 30% office staff, and the economy is not a favorable one, issues are bound to happen. 

The pandemic is having an effect on your employees. Long-term changes due to COVID is impacting the current and future of work. Such changes are affecting the mental health and motivations levels of your workers, and you as an organization have to assess and analyze that. 

ALSO READ: How HR Can Prevent Employees From Trolling Others Online

Most common workplace HR issues during COVID-19

Gap in physical proximity and digital communication has been leading to many challenges in this new normal. 

The survey report said, “The transition to a remote or mobile work environment can be difficult, and these unprecedented times have forced both businesses and their employees to adapt to a new normal. These dramatic changes can be a challenge to the mental health and sense of motivation for workers everywhere.”

According to the report, the most common HR issues during the pandemic are:

  • Employee disputes – 52.3%
  • Employee benefits – 45.6%
  • Workplace safety issues – 31.3%
  • Being denied time off – 31.3%
  • Work from home equipment issues – 23.6%

These 5 issues are more prevalent with employees working remotely. 

It might come as a surprise, but finding a work-life balance during the pandemic has become even more difficult than before. One might argue that you get to spend the entire time with your family. Turns out, working longer hours with no time off doesn’t make any difference, even if you are working within close proximity of your family.

Employees demand HR availability now more than ever 

55% of HRs report that the number of issues reported had increased with the onset of pandemic. 54% of those reports came from male employees, while women reported 42%. 

Talk about the channels used for submitting these issues, 80% were reported via emails, followed by:

  • Video call – 63%
  • Phone call – 52%
  • Text message – 42%
  • In-person conversation – 27%

Establish productive communication tools and technologies like instant messaging and video conferencing to ensure that employees can easily convey their minds and feel connected. 

Increasing HR expectations in the pandemic era

With the increasing demands of HR, the challenges for HR professionals have also increased. Some of the most common HR expectations include:

  • Ensuring employees have everything they need to work from home successfully – 60%
  • Managing employee benefits – 47.5%
  • Promoting employee work-life balance – 47.5%
  • Hiring employees – 45.8%
  • Building an inclusive workforce – 45.6%

Most HR managers have been able to handle such expectations efficiently. 47% agreed that HRs have gotten better since the pandemic began. Also, 75% admitted their organization is handling HR responsibilities better than before. 

HR issues and expectations are seeing new levels as the pandemic continues. The new normal is bringing new challenges for HR leaders every day. Despite the challenges, they must ensure continuity and help uplift the entire organization in times of great uncertainty and stress. 

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