How Pandemic Has Changed The Role Of Global HR

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There isn’t a business function that hasn’t been significantly impacted by the pandemic-induced changes. One function that has seen an especially dramatic shift in purpose and processes is human resources.

The COVID-19 pandemic threw employers and employees into chaos and uncertainty, with no clear end in sight. 

The overall role of HR and the daily tasks performed by HR professionals have gone through significant shifts. Particularly because of the exponential growth of remote work in response to the COVID pandemic.

HR professionals need to learn new skills to complete tasks they weren’t necessarily prepared to confront. Check out some HR trends that emerge as the lasting result of coronavirus pandemic disruption. 

Human-centric culture

Re-establishing organizational culture will become a top priority for HR departments as organizations look to adopt more flexible working arrangements. There will likely be a major shift towards a hybrid working model. It capitalizes on the benefits of both remote and office working. While this is a positive change, the implications of this transition threaten the existing organizational culture. 

The social dynamic between employees will no longer be the same due to varying working conditions, such as less face-to-face interaction and an increasingly dispersed workforce.

Navigating virtual recruiting

While some companies had already been moving to virtual recruiting, the pandemic forced many organizations to make the transition quickly. HR teams are now conducting the entire recruitment process from planning and talent sourcing to assessing, selecting, hiring, and onboarding in a virtual environment.

To conduct virtual recruiting events HR professionals adopted new technologies to facilitate those events. Remote onboarding is also a key part of virtual recruiting that HR is now conducting. 

Managing remote teams

Managing remote teams wasn’t a task many HR teams were prepared for at the start of the pandemic. Even those that may have been discussing the advantages of a more remote workforce didn’t plan on having the luxury of time being suddenly taken away from them.

But for many, that is exactly what happened. They had to learn how to manage remote workers when the infrastructure and the support systems weren’t there to ensure a smooth transition. And with 80 percent of employers planning to allow employees to work remotely at least part of the time after the pandemic, the ability to manage those employees is a skill HR professional will need to perfect.

Data-driven decision making

Over the last decade, we have witnessed a rise in data-driven decision-making across all industries, business sectors, and organizations, and HR is no different. Workforce analytics enables HR to gauge employee experience, engagement, and satisfaction. 

Organizations should continue to leverage analytics to forecast their workforce requirements and to better optimize revenues and reduce costs. They should also become more reliant on analytics to measure and monitor workforce performance and productivity.

The world is evolving and HR with it

Pandemic forced organizations to transform and adapt to the new normal in order to survive. It is vital that HR evolves and transforms across every element of the HR lifecycle to meet a new set of organizational needs. 

Simply put, HR will need to increasingly find ways to support business leaders in restructuring. Take workforce rationalization measures while managing risks associated with such interventions, and increase productivity and employee engagement. 

Also read: Tips And Tricks To Hire And Retain Top Talent In 2021 And Beyond

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